Contact Us!

FAQ: I bought milk from the supermarket & there are abnormalities with the product.

A: We would like to apologize for the unpleasant experience with our products. You may submit a ticket here or email our support team here ([email protected]) for product replacement or refund.

FAQ: I bought 4 cartons of milk, I only received 2 cartons

A: Orders more than 3 cartons/ contains a mix of UHT Milk and Powdered Milk will be shipped separetely to reduce the risk of damage due to parcel dimensions and weight.

Please reach out to our Customer Service Representative via chat to get the updated tracking numbers.

FAQ: what should i do if i received missing/damaged items?

A: We apologise for the fulfillment oversight, please reach out to us via the contact form or email us at [email protected] and we will send a replacement parcel 📦

FREQUENTLY ASKED QUESTIONS

For inquiries related to product issues, please fill out the form at the following link: https://farmfresh-careline.com/
Our Customer Service team will respond within 3 business days.